Tutorial 23.10

Field Research

Kiosks/Würstelstände in Vienna

We collected different experiences, perspectives and stories:

^

LEO – The oldest sausage stand in Vienna (since 1918)

💬 Worker at “Leo”

💬 Family

💬 Albert and Vicky – Young couple from the Neighbourhood

💬 Marik – Worker at “Zur Bosnarei”

💬 Helmut – A regular customer for decades

💬 Benedict – Worker at “Wiener Würstelstand” Spittelau

💬 Elias – Organizes events at the “Wiener Würstelstand”

____________________________________________

What we learned:

• Würstelstände are appreciated through generations
• Food/drinks brings people there, but social connections make them stay
• Wide target audience
• People appreciate the accessibility  of Würstelstände and the diverse customers – increasingly rare in other places
• Older generations witness a decline in social meeting places.
• (Young) People see potential for new concepts and events

____________________________________________

4 Types of Customers:

1 – Regulars, coming for a chat, mostly only drinking and smoking

2 – Walk-up customers. Stopping for a quick snack. (Staying max. the time they need to finish the food)

3 – People coming to get drunk and socialize. Staying for multiple drinks.

4 – People coming from an event or party. Mostly come in groups of 4-8 people to grab a snack. Staying a little longer, chatting mainly within their group.

What influences and changes the kiosk culture currently?

How could a Kiosk in 100 years look like?

Competition: “The Kiosk for the future”

“I have copies of the house keys for around 15 people in the barrio, in case they lose theirs. It’s not like any other business.”

Next steps:

• Further Research
• Put ideas on the table
• Mapping