Marshall Rosenberg
NONVIOLENT COMMUNICATION
This is important to us: prioritising difficult conversations by creating space where they can happen.Too often, these conversations are avoided instead of being prioritised.
How can we Create a Physical Space for Difficult Conversations ?
APPLYING RESEARCH ON DESIGN
EXPERIMENTS:
We gave up on the idea of the Veil between the users talking
“I want to stay, to listen to you”.
WHAT WE WANT
- enclosed seating space for two acquainted people
- a neutral “space within a space” that removes hierarchy and ownership, creating shared ground
- setting that helps create comfortable, easy intimacy
- invites open conversation and preventative confrontation
- no set hierarchy between users
- adjustable seating to support individual preferences (height, position, direction)
FURTHER SKETCHES:
TESTING SHAPES & SEATING:
What Shaped Space is suitable?
Weighing the Importance of Proximity
Playing with Adjustability
WHAT WE ARE STILL FIGURING OUT
- How can we best translate our communication research into practical applications within our project?
- Finding the sweet spot between universal and personal approaches to meaningful conversations – balancing diverse user needs while designing an experience that naturally invites deep, one-on-one exchanges
QUESTIONS
- How can we embed guidelines for productive conversations into the design without overwhelming users with instructions?
- How can we embed a sensory feature into the object that supports users during difficult conversations—providing a calming effect while remaining cohesive and purposeful within the overall design?
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